Alarm management your operators can trust.
Built on ISA 18.2 — from the moment a condition trips to the day it's rationalized, SCAIQ Alarms keeps attention where it belongs and records everything.
An alarm system that cries wolf trains operators to ignore it. SCAIQ Alarms is engineered around the full lifecycle — not as an event list bolted to a tag engine.
- Alarm floods during upsets burying the alarm that matters
- Chattering and fleeting alarms creating noise nobody can action
- Standing alarms that live on the screen for weeks
- No record of who acknowledged, shelved, or suppressed — or why
- Rationalization documentation disconnected from the system
Every stage of the alarm lifecycle, covered.
| Feature | Detail |
|---|---|
| Operator console | Live prioritized grid: priority badges, state flags (unacked, shelved, suppressed, OOS, escalated, chattering, standing, fleeting), live age and TTR countdowns, per-priority counts, filtering, bulk actions |
| Full operator action set | Acknowledge (comment enforced for high priorities), shelve with timed presets and auto-unshelve, unshelve, suppress-by-design, out-of-service / return-to-service, explicit reset for latched alarms, comments |
| Role-graduated authority | Operators acknowledge; supervisors shelve extended and suppress; engineers set out-of-service and edit definitions — matching your operating discipline |
| Rationalization (MADB) | Cause, consequence, corrective action, engineering basis, response procedures, approval workflow, and review scheduling per alarm |
| Advanced suppression logic | Causal links (root cause → consequence), condition-based inhibit rules, process-state suppression (startup, shutdown, maintenance…) |
| Escalation | Time-to-respond policies with escalation states |
| Analytics & KPIs | Flood detection, chatter detection, standing/fleeting counts, top-alarm tables, TTR compliance, KPI dashboard and reports |
| History & audit | Full alarm event history and operator action audit trail (operator, workstation, timestamp, comment) |
What changes for your control room.
Faster, calmer upset response · defensible compliance posture (audit everything) · rationalization discipline that sticks · measurable alarm-system health (KPIs) · reduced operator fatigue.
Operators, shift supervisors, process/control engineers, plant managers, HSE/compliance.
Frequently asked questions
Is SCAIQ Alarms ISA 18.2 certified?
ISA 18.2 is a standard of practice, not a certification scheme; SCAIQ Alarms is built on ISA 18.2 — its states, operator actions, and analytics follow the standard's lifecycle model.
Can operators be required to comment when acknowledging?
Yes — comment enforcement is priority-based (e.g., mandatory for critical/major alarms).
How does shelving differ from suppression?
Shelving is a timed, operator-initiated pause with automatic return; suppression-by-design and out-of-service are engineering-controlled states — each is tracked and audited distinctly.
Can alarms escalate if nobody responds?
Yes — time-to-respond policies drive escalation states surfaced on the console.
See the alarm console live.
Bring your toughest SCADA questions. Our engineers will show you real screens, real alarms, and real trends.
Or talk to us directly: +91 84014 22388 ·sales@scaiq.com